Technology Services

Services include:

  • Computer Setup and Installation
  • Computer and Network Setup
  • Computer Tune-up
  • Data Backup and Transfer
  • Data Recovery
  • Email Setup and Support
  • General Troubleshooting
  • General Upgrades and Hardware Installation
  • Mobile Phone setup
  • Installing Software
  • Wireless Home Network Setup
  • Printer Setup
  • Computer Training
  • Virus, Spyware and Malware removal
  • Smart TV setup
  • Set-top Box setup
  • Apple HomeKit setup
  • Home Automation
  • Computer Repair Reports (insurance claims)

 

Need help with something not on the list? Get in touch and more than likely I'll be able to help you.

Who is Steven, and what experience does he have?

Steven has been working in the Information Technology industry for over 20 years. Since he was a young boy he's always been pushing buttons and loved technology.  With a career spanning enterprise technology he's been part of deploying hardware and software systems across the Asia Pacific region.

Because he was the technology guru in the family, he's always been the goto guy for getting things fixed or working. He's familiar with all types of home and office technology and getting things working the way they should. His experience includes:

  • Network router installations, maintenance, upgrades
  • Storage Area Networks (SAN)
  • Direct Attached Storage (DAS)
  • Network Attached Storage (NAS)
  • Home automation with specialisation in Apple HomeKit 
  • Network printing

His own home network includes:

  • Synology Router connected to Fibre To The Building NBN
  • Synology NAS with 12TB
  • Apple HomeKit for home automation
  • LIFX lighting 
  • EVE Home power points
  • 2 x Apple TV
    • 2 x Apple HomePods configured as stereo for an Apple TV
    • Apple TV and HomePod mini for guests
  • 6 x HomePod Minis
  • Eufy Home Security Camera system with 4 solar-powered cameras - integrated into HomeKit
  • iMac
  • Mac Studio with 16TB direct attached RAID 5 storage
  • 2 x iPads
  • 2 x iPhones
  • Ubiquity Unifi WiFi PoE network and switches 

He has fixed people systems that were virus ridden, replaced and upgraded PCs and MACs, provided instructions and manuals for scanning, transferring photos, backing up computers, and all the things that people seem to struggle with in todays high tech world.

In the past he has been known as "The Oracle" because of his breadth of technical experience and ability to solve complex problems. With a recent move to Cairns in Far North Queensland, he's starting again, providing personalised service to those who need it. 

Whatever your problem, he'll find a way to help. If he can fix it, he will. If it needs replacing, he will provide recommendations and options.